The UKCCF National  Awards 2022 Judges

Abby Etoe Director of Contact Centre for Norwegian Cruise Line, in role for 4.5 years, working in the cruise sector...

Barry Cooper Bio will be uploaded shortly.

Ben is a contact centre manager with over 20 years of people leadership, working in multiple locations and roles within...

With a career spanning 30 years, Beverley now runs Mullard Associates working with a variety of clients all looking to...

Cara Greene Cara Greene is currently a Global Vice President of HR in 8×8 with responsibility for HR internationally as...

Carol has extensive experience gained over 25 years’ Customer Service Management and is currently Customer Support and Contact Centre Manager...

Chris has worked in Customer Service for over 20 years with the last 13 years at UW where he started...

Dave is a senior contact centre consultant for CGI, helping clients improve the contact centre operations in relation to people,...

Derek Donaldson Head of CX and Delivery for SMARTY and with 20 years of contact centre experience starting from sales...

Freda is an award winning Customer Services expert with experience in embedding and delivering world class customer service.

Gavin is a senior business leader with more than 20 years’ experience in delivering outstanding customer experience and operational excellence...

Gill has been in the telecare industry for 20 years and has extensive experience across multiple organisations including healthcare, charities,...

Helen Phillips Helen is Head of Client Experience at Lemon Contact Centre. Helen started her impressive career at Barclays in...

Jade has worked for Clearanswer Call Centre, an outsource contact centre for over 15 years. She is Head of Operations...

James Waite James is a senior B2B marketing leader with over fifteen years’ experience in the outsourcing/customer experience industry. He...

Jennifer Cummins Jennifer is the Chief Operating Officer of Lemon Contact Centre. Jen started her contact centre career at Vodafone...

Jo Jones  I am the Talent Acquisition lead for the UK & Ireland, and together with my fabulous team we...

Jo Regan-Iles   Awaiting Bio

Justin is a globally experienced Growth Director, focused on all aspects of BPO and CX and has worked with household...

Marianne is a renowned leader in the contact centre industry with 30+ years of experience, and founder of The Verity...

Martin Anderson 20 years’ experience in the contact centre industry working for multiple aspirational brands as well as industry leading...

Martin serves as the co-founder and CEO of Lemon Contact Centre, contributing over two decades of invaluable expertise in BPO...

Murray Grubb Jnr Customer Experience Director brings over 25 years of contact centre and transformation experience in both the Public...

Philip Hardy Philip has been involved in the Contact Centre industry for 30 years and has been responsible for operations...

Richard Jennings Richard is a Director of Customer Sales / Service with over 10 years of proven success. He is...