UK Contact Centre Forum

Industry Events

Call & Contact Centre Expo 2022

22-23 November 2022 | ExCeL London

The tools, systems and ideas revolutionising the world of customer engagement will once again be taking London by storm on 22-23 November 2022, for another instalment of Call & Contact Centre Expo, Europe’s leading event for customer engagement professionals!

This year’s expo will be bigger and better than ever before and can see the return of industry experts including Cisco, 8×8, Ring Central, Twilio, Odigo and Talkdesk, who will be on hand to enlighten visitors with the very best Contact Centre guidance and solutions shaping the future of the contact centre.

As well as the incredible range of products, tools and solutions on show, this year’s Expo is going to be a show like no other, with a combined line-up of leading exhibitors, educational seminars and keynote speakers.

Call & Contact Centre Expo will also provide unparalleled networking opportunities for both visitors and exhibitors. The VIP Lounge, sponsored by Talkdesk, offers visitors with a chance to network in a relaxed and hospitable environment, with a relaxing space to catch up on your emails, enjoy a coffee and plan your next move!

The 2022 Call & Contact Centre expo will also provide visitors with the opportunity to meet Europe’s top suppliers for free consultations and product demonstrations to the latest tools.

This year, speakers will also be providing valuable insights into the challenges the sector is currently facing, including recruitment and retention, customer satisfaction, data security and employee satisfaction. Learn from industry leaders as they deliver thought-leading presentations, case studies and interactive sessions at our various theatres.

Offering the chance to engage with, and learn from, like-minded professionals, to develop your professional knowledge and pass on your industry insight, this year’s Expo gives you the chance to meet over 3500 invaluable new business contacts. Join Europe’s most proactive customer experience and engagement professionals finding the tips, techniques, innovations, and strategies they need to transform themselves and their companies and register free!

NEW FOR 2022

Building on the success of the previous exhibition, the Call & Contact Centre Expo will be launching an on-site VIP & Hosted buyer bespoke programme new for 2022.

The bespoke programme will connect leading buyers and a selected group of sellers together through pre-arranged meetings based on site, where they will have access to the VIP lounge. The VIP & Hosted Buyer Programme allows you to directly put your message, solutions, and products across to leading decision makers and buyers from top UK Contact Centres. This in-person contact with the right, selected professionals, gives you the opportunity to network and generate leads across the two days.

Join the ultimate event for the customer engagement world by registering FREE today.

If you want to showcase your innovative solutions to a highly relevant audience of call and contact professionals, then click here for more information