UK Contact Centre Forum

10th March 2023, London

London Networking Event 10th March 2023, CGI IT UK, London   Join us for our first Networking Event in London for 2023 at the CGI IT UK Limited offices, Fenchurch Street, London.  Coffee & Networking from 9:00am Spaces are limited so book your place today!  The UKCCF would like to invite you to join us […]

2nd March 2023, Vulnerable Customer Webinar

Vulnerable Customer Webinar Join us for a live webcast and Q&A 2nd March 2023 @ 12:30 p.m. BST Register The UKCCF would like to invite you to join us for the next in our series of best practice webinars covering “Vulnerable Customers” The session will cover the following topics; How do “get on the front […]

9th March 2023, Webinar

Why brands need to build flexibility and agility to respond to change Join us for a live webcast and Q&A 9th March 2023 @ 12:00 p.m. BST Register Webinar sponsored by:  We live in uncertain times at present. A global pandemic ravaged the world economy for the past couple of years. Even now, with recovery […]

Each Person

Feel rewarded with Each Person. The employee reward scheme that makes recognition simple. Your employees are what makes a company successful, and when they’re well rewarded, they work harder, smarter, and stick around longer. Each Person is the employee recognition, discount and reward scheme powered by Epoints. Each Person matters and deserves to be recognised […]

15th February 2023

Midlands Networking Event 15th February 2023, DDC OS office in Birmingham   Join us for our first Networking session at the DDC OS offices on the 15th Ferbaury 2023.  Coffee & Networking from 9:00am Spaces are limited so book your place today!  The UKCCF would like to invite you to join us for our first […]

ChromeOS

ChromeOS, a cloud-first OS and a leading modern contact centre platform, keeps your business on the cutting edge of technology. With ChromeOS, contact centres can provide seamless access to business-critical tools with shareable, easy-to-deploy ChromeOS devices that enable agents to provide best-in-class service to customers. It minimizes business costs by reducing deployment times, upgrade costs, […]

Tommy Weintraub

Tommy has an extensive experience in Customer Service and contact center Management from a variety of industries ranging from smart alarms to utilities.

Philip Hardy

Philip Hardy Philip has been involved in the Contact Centre industry for 30 years and has been responsible for operations in Europe, India and the United States for global brands including Lloyds Bank and American Express.  He is currently responsible for Membership Services at the Caravan and Motorhome Club which includes the Contact Centre and Philip is […]

Murray Grubb Jnr

Murray Grubb Jnr Customer Experience Director brings over 25 years of contact centre and transformation experience in both the Public and Private sectors. He works with various government departments and delivery organisations to drive Digital Transformation, User Adoption and Acceptance of modern digital services. He cares passionately about bringing the best working practices and technology […]