UK Contact Centre Forum

Suppliers: Customer Experience

IPI

With two decades of experience, IPI is well versed in the intricacies of contact centre technology, processes, roles and demands. We understand the realities of running a contact centre, as...

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Jabra

Jabra help contact centres of all types and sizes keep customers happy, one crystal-clear call at a time

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Kerv

Experts at crafting outstanding CX using Genesys Cloud, data, digital and AI technologies and apps - CX Translate and CX Vizz reporting and dashboards tool.

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Onecom

Onecom is the UK’s leading business telecoms and cloud communications provider empowering UK and global businesses to improve the way they operate and serve their customers through cloud...

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Reynolds Busby Lee

Founded in 2005 Reynolds Busby Lee is a consultancy specialising in customer experience and the inclusion of customers in vulnerable circumstances.

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Route 101

Route 101 are customer and workforce engagement specialists with over 20 years of experience in contact centre technology, processes and requirements.

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SVL

SVL is the UK’s most experienced provider of cloud-based CCaaS solutions and advanced contact centre applications. With a unique portfolio of enterprise, branch…

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