UK Contact Centre Forum


SVL is the UK’s most experienced provider of cloud-based CCaaS solutions and advanced contact centre applications.

With a unique portfolio of enterprise, branch office and SMB solutions, we work closely with customers in a wide range of industry sectors including contact centres, local authorities, public safety, financial services, housing and utilities.

Our comprehensive portfolio of cloud-based and on-premise solutions includes:

  • Interactions Recording and Quality Management
  • Compliance and Fraud Prevention
  • Legacy Data
  • Microsoft Teams Recording
  • Analytics
  • Workforce Management and Planning
  • Public Safety Solutions

SVL has established close partnerships with some of the world’s leading technology providers including NICE, Amazon, Microsoft, Calabrio, Liquid Voice and Gala Technologies.

2 Orbital Court | Peel Park | Glasgow | G74 5PH

+ 44 1355 900 000