UK Contact Centre Forum

Reynolds Busby Lee

Founded in 2005 Reynolds Busby Lee is a consultancy specialising in customer experience and the inclusion of customers in vulnerable circumstances.

CC Expo Breakfast Networking Event – Copy

Networking Breakfast Sponsored by: Networking Breakfast 29th November 2023, 08:30 – 10:30 ExCeL London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL Complete the form below to register your place at this event. 

CC Expo Networking Lunch

  Networking Lunch  Sponsored by: 29th November 2023, 12:00 – 14:00ExCeL London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL   Complete the form below to register your place at this event. 

London Networking Event, 23rd November 2023

London Networking Event 23rd November 2023, London Join us for our next Netwokring event for the London region being hosted by Baringa Partners LLP in London.  Coffee & Networking from 9:00am GMT Spaces are limited so book your place today!  The UKCCF would like to invite you to join us for our next London networking […]

Yvez McKenzie

Yvez McKenzie is a senior leader with extensive experience in the utilities and outsourcing sectors. Yvez has teams across Europe and is recognised for his passion for his people and customers.

Jason Webb-Wood

Jason is the Head of Contact Centre Operations for Shared Services Connected Ltd, leading a successful and motivated team to deliver front line customer support to employees, customers…

Derek Lewis

Derek is Senior Trusted Advisor, specialising in Customer Experience & Contact Centre solutions. He has excellent knowledge of CX Digital transformation across Contact Centres and eCommerce platforms.

David Grieve

David is a hands-on leader of people with the ability to engage and motivate individuals to excel in the delivery of customer experiences.

Chantelle Newton

Chantelle is the Marketing Manager for UKCCF Ltd and Editor of the online magazine Contact Centre Monthly. Working alongside Trevor Butterworth since the inception of the user group.

Anthony McNally

Anthony is the current Head of Customer Service Operations at the General Dental Council, bringing with him valuable experience in leading teams and supporting customers, primarily in a regulatory environment.