Executive Club Roundtable, 22nd February 2024
Executive Roundtable: ‘Delivering the Digital Contact Centre’ 22nd February 2024, 9am – 1pm BST Hosted by: Everyone is shouting about the big trend technologies that will change the customer engagement and employee experience game in contact centres. It’s now well understood that digitalisation in contact centres has gone from a nice-to-have to a must-have. But what […]
2024 Dates will be announced Shortly
Check back soon for information on our planned events for 2024. If you would like any further information or assistance, please contact Trevor Butterworth on 07932 669 299 or email: trevor@uk-ccf.co.uk.
Reynolds Busby Lee
Founded in 2005 Reynolds Busby Lee is a consultancy specialising in customer experience and the inclusion of customers in vulnerable circumstances.
CC Expo Breakfast Networking Event – Copy
Networking Breakfast Sponsored by: Networking Breakfast 29th November 2023, 08:30 – 10:30 ExCeL London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL Complete the form below to register your place at this event.
CC Expo Networking Lunch
Networking Lunch Sponsored by: 29th November 2023, 12:00 – 14:00ExCeL London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL Complete the form below to register your place at this event.
London Networking Event, 23rd November 2023
London Networking Event 23rd November 2023, London Join us for our next Netwokring event for the London region being hosted by Baringa Partners LLP in London. Coffee & Networking from 9:00am GMT Spaces are limited so book your place today! The UKCCF would like to invite you to join us for our next London networking […]
Yvez McKenzie
Yvez McKenzie is a senior leader with extensive experience in the utilities and outsourcing sectors. Yvez has teams across Europe and is recognised for his passion for his people and customers.
Jason Webb-Wood
Jason is the Head of Contact Centre Operations for Shared Services Connected Ltd, leading a successful and motivated team to deliver front line customer support to employees, customers…
Derek Lewis
Derek is Senior Trusted Advisor, specialising in Customer Experience & Contact Centre solutions. He has excellent knowledge of CX Digital transformation across Contact Centres and eCommerce platforms.
David Grieve
David is a hands-on leader of people with the ability to engage and motivate individuals to excel in the delivery of customer experiences.