UKCCF/Mitel Executive Roundtable & Clay Shooting Experience – 25th June 2025, The Big Shoot, Congleton
From Insights to Impact: Unlocking the True Value of Customer Experience hosted by: Join UKCCF & Mitel for an exclusive executive morning blending strategic CX insights, high-level networking, and the thrill of clay pigeon shooting plus a fine lunch. You’re invited to an exclusive roundtable and networking event hosted by Mitel, designed for senior business […]
Enhancing Customer Experience within Local Authorities
Enhancing Customer Experience within Local Authorities 27th March 2025, 13:30 – 16:00, London Hosted by: The UKCCF and CGI would like to invite you to join us for at an exclusive event on Thursday, 27 March 2025, where we will be exploring strategies to enhance customer experience within Local Authorities (LAs). Delivering exceptional service to […]
AI Executive Club – 6th February 2025, Duck and Waffle, London
UKCCF Executive Lunch: AI in Finance sponsored by: 6th February 2025, 12:00pm GMT Hosted by: NICE at the Duck & Waffle, Bishopsgate, London Spaces are limited so book your place today! We are delighted to extend an exclusive invitation for you to join the UKCCF and NICE, at our focused CX Roundtable Lunch: “Explore the […]
UKCCF Webinar: How AI Drives Down Costs, Boosts Productivity and Supports Agents
Free Webinar: How AI Drives Down Costs, Boosts Productivity, and Supports Agents in partnership with: Join us for a live webcast and Q&A 4th December 2024 – 12:30 – 13:30 Register In today’s digital contact centre, notetaking is critical. Accurate and effective interaction notes are crucial for driving a positive experience throughout the entire customer […]
4th December 2024, UKCCF Networking Event, Surrey
UKCCF Networking Event 4th December 2024 – 9am – 12:15pm, Surrey Join us for our next Networking Event at the Interact CC offices in Richmond-upon-Thames, Surrey. Coffee & Networking from 9:00am Spaces are limited so book your place today! The UKCCF would like to invite you to join us for our next networking session on […]
UKCCF Contact Centre Challenge, Scotland
Take a look at our FIRST Contact Centre Challenge held on: 5th September 2024, The hollywood Bowl, Glasgow
Contact Centre Challenge, Birmingham
12th November 2024, Hollywood Bowl, Birmingham
Executive Club Roundtable, 22nd February 2024
Executive Roundtable: ‘Delivering the Digital Contact Centre’ 22nd February 2024, 9am – 1pm BST Hosted by: Everyone is shouting about the big trend technologies that will change the customer engagement and employee experience game in contact centres. It’s now well understood that digitalisation in contact centres has gone from a nice-to-have to a must-have. But what […]
2024 Dates will be announced Shortly
Check back soon for information on our planned events for 2024. If you would like any further information or assistance, please contact Trevor Butterworth on 07932 669 299 or email: trevor@uk-ccf.co.uk.
CC Expo Breakfast Networking Event – Copy
Networking Breakfast Sponsored by: Networking Breakfast 29th November 2023, 08:30 – 10:30 ExCeL London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL Complete the form below to register your place at this event.