UKCCF Webinar: How AI Drives Down Costs, Boosts Productivity and Supports Agents
Free Webinar: How AI Drives Down Costs, Boosts Productivity, and Supports Agents in partnership with: Join us for a live webcast and Q&A 4th December 2024 – 12:30 – 13:30 Register In today’s digital contact centre, notetaking is critical. Accurate and effective interaction notes are crucial for driving a positive experience throughout the entire customer […]
4th December 2024, UKCCF Networking Event, Surrey
UKCCF Networking Event 4th December 2024 – 9am – 12:15pm, Surrey Join us for our next Networking Event at the Interact CC offices in Richmond-upon-Thames, Surrey. Coffee & Networking from 9:00am Spaces are limited so book your place today! The UKCCF would like to invite you to join us for our next networking session on […]
UKCCF Contact Centre Challenge, Scotland
Take a look at our FIRST Contact Centre Challenge held on: 5th September 2024, The hollywood Bowl, Glasgow
Executive Club Roundtable, 22nd February 2024
Executive Roundtable: ‘Delivering the Digital Contact Centre’ 22nd February 2024, 9am – 1pm BST Hosted by: Everyone is shouting about the big trend technologies that will change the customer engagement and employee experience game in contact centres. It’s now well understood that digitalisation in contact centres has gone from a nice-to-have to a must-have. But what […]
2024 Dates will be announced Shortly
Check back soon for information on our planned events for 2024. If you would like any further information or assistance, please contact Trevor Butterworth on 07932 669 299 or email: trevor@uk-ccf.co.uk.
CC Expo Breakfast Networking Event – Copy
Networking Breakfast Sponsored by: Networking Breakfast 29th November 2023, 08:30 – 10:30 ExCeL London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL Complete the form below to register your place at this event.
CC Expo Networking Lunch
Networking Lunch Sponsored by: 29th November 2023, 12:00 – 14:00ExCeL London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL Complete the form below to register your place at this event.
Midlands Networking Event, 10th November 2023, Leicester
Midlands Networking Event 10th November 2023, Leicester Join us for our next Netwokring event for the Midlands regions being hosted by PPL PRS Ltd in Leicester. Coffee & Networking from 9:00am GMT Spaces are limited so book your place today! The UKCCF would like to invite you to join us for our next Midlands […]
UKCCF Executive Club Breakfast Roundtable Discussion Group, 23rd November 2023, London
Executive Club, Roundtable 23rd November 2023, The Fenchurch Building, London Event sponsored by: Spaces are limited so book your place today! Everyone is shouting about the big trend technologies that will change the customer engagement and employee experience game in contact centres. It’s now well understood that digitalisation in contact centres has gone from a […]
UKCCF Executive Club Breakfast Roundtable Discussion Group, 2nd November 2023, London
Executive Club, Roundtable 2nd November 2023, The Fenchurch Building, London Event sponsored by: Spaces are limited so book your place today! Everyone is shouting about the big trend technologies that will change the customer engagement and employee experience game in contact centres. It’s now well understood that digitalisation in contact centres has gone from […]