UK Contact Centre Forum

Each Person

Feel rewarded with Each Person. The employee reward scheme that makes recognition simple. Your employees are what makes a company successful, and when they’re well rewarded, they work harder, smarter, and stick around longer. Each Person is the employee recognition, discount and reward scheme powered by Epoints. Each Person matters and deserves to be recognised […]

Route 101

Route 101 are customer and workforce engagement specialists with over 20 years of experience in contact centre technology, processes and requirements.

ChromeOS

ChromeOS, a cloud-first OS and a leading modern contact centre platform, keeps your business on the cutting edge of technology. With ChromeOS, contact centres can provide seamless access to business-critical tools with shareable, easy-to-deploy ChromeOS devices that enable agents to provide best-in-class service to customers. It minimizes business costs by reducing deployment times, upgrade costs, […]

SVL

SVL is the UK’s most experienced provider of cloud-based CCaaS solutions and advanced contact centre applications. With a unique portfolio of enterprise, branch…

Contact One

ContactOne’s CCaaS (Contact Center as a Service) solution delivers all the required functionality and integration to all of your other business critical systems. Our platforms easily manage customer contacts across voice and digital channels, including social media, email, WhatsApp, and web chat.

8×8

With Experience Communications as a Service (XCaaS), 8×8 delivers a single platform for cloud-native contact centre, voice, team chat, meetings and embeddable communications. 8×8 is transforming…

IPI

With two decades of experience, IPI is well versed in the intricacies of contact centre technology, processes, roles and demands. We understand the realities of running a contact centre, as well as the practicalities…

Onecom

Onecom is the UK’s leading business telecoms and cloud communications provider empowering UK and global businesses to improve the way they operate and serve their customers through cloud…