UK Contact Centre Forum

Kerv

Experts at crafting outstanding CX using Genesys Cloud, data, digital and AI technologies and apps – CX Translate and CX Vizz reporting and dashboards tool.

Reynolds Busby Lee

Founded in 2005 Reynolds Busby Lee is a consultancy specialising in customer experience and the inclusion of customers in vulnerable circumstances.

Jabra

Jabra help contact centres of all types and sizes keep customers happy, one crystal-clear call at a time

Route 101

Route 101 are customer and workforce engagement specialists with over 20 years of experience in contact centre technology, processes and requirements.

SVL

SVL is the UK’s most experienced provider of cloud-based CCaaS solutions and advanced contact centre applications. With a unique portfolio of enterprise, branch…

IPI

With two decades of experience, IPI is well versed in the intricacies of contact centre technology, processes, roles and demands. We understand the realities of running a contact centre, as well as the practicalities…

Onecom

Onecom is the UK’s leading business telecoms and cloud communications provider empowering UK and global businesses to improve the way they operate and serve their customers through cloud…