Industry Events

Promoting industry relevant events around the UK.

If you have an event that you would like featured, please contact Chantelle Newton: chantelle@uk-ccf.co.uk.



Customer Contact Week Europe 2017
20th – 22nd March, 2017 | Novotel London West, London

After a decade of being the USA’s leading customer service event, Customer Contact Week has now come to London and Europe for the first time in 2017.

Michael Gray, Chief Marketing Officer, The UK Contact Centre Forum along with Darron Burness, Teleworking Operations Manager, AA Road Operations and Michelle Clarke, Department Manager, Reservations, Enterprise Rent-a-Car will be leading a masterclass at CCW Europe, titled: Improve work-life balance while enhancing productivity and reducing attrition through home agent working

UKCCF members are entitled to a 15% discount. Please enter code UKCCF15 at the checkout.