Date: Wed 22nd May 2024
Time: 09:30 – 12:30
Event type: In-person
Venue: Institute of Education, UCL’s Faculty of Education and Society, London
Build a Genesys Bot Workshop
Join us at customer site UCL for a morning of hands on AI bot building! Aimed at business leaders, this event will demonstrate how easy it is to get started with an AI bot inside Genesys Cloud to really help you drive an efficient customer experience.
Event highlights:
- Hands-On Bot Building: We’ll guide you through the process of creating your own chatbot.
- Vertical Roundtable discussions: To bring AI to life – connect with like-minded individuals interested in AI and automation.
- No Coding Required: Don’t worry if you’re not a tech whiz – this workshop is beginner-friendly, and no coding experience is necessary.
- AI for Everyone: Discover how AI can be a tool for everyone, not just IT professionals, and explore its creative potential.
Agenda
9.30am: Tea, coffee & light breakfast
10.00am: The AI possibilities in CX – example bot scenarios for best impact and success
10.30am: Build the bot session – using a pre-planned scenario, this part of the agenda will walk you through building a bot inside Genesys Cloud with support from Kerv experts
11:30am: See your bots in action
12.00pm: UCL Keynote – hear how UCL have implemented a new CX strategy and AI bots with Genesys Cloud and Kerv
12.30pm: Lunch/drinks and networking
Guests also get free access to UCL and an optional tour of the grounds!