UK Contact Centre Forum

CGI IT UK

CGI are a world leading IT & business consultancy firm, with over 90,000 consultants worldwide, supporting over 50,000 clients. Our contact centre advisory experts have a proven history of delivering and leading world-class contact centre operations, including within our own 5-star service centre, which has received the SDI 5-star accreditation for 11 consecutive years, the […]

Route 101

Route 101 are customer and workforce engagement specialists with over 20 years of experience in contact centre technology, processes and requirements.