UK Contact Centre Forum

Kerv

Experts at crafting outstanding CX using Genesys Cloud, data, digital and AI technologies and apps – CX Translate and CX Vizz reporting and dashboards tool.

Zoom

Zoom technology puts people at the center enabling meaningful connections with team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more.

Route 101

Route 101 are customer and workforce engagement specialists with over 20 years of experience in contact centre technology, processes and requirements.

ChromeOS

ChromeOS, a cloud-first OS and a leading modern contact centre platform, keeps your business on the cutting edge of technology. With ChromeOS, contact centres can provide seamless access to business-critical tools with shareable, easy-to-deploy ChromeOS devices that enable agents to provide best-in-class service to customers. It minimizes business costs by reducing deployment times, upgrade costs, […]

SVL

SVL is the UK’s most experienced provider of cloud-based CCaaS solutions and advanced contact centre applications. With a unique portfolio of enterprise, branch…

IPI

With two decades of experience, IPI is well versed in the intricacies of contact centre technology, processes, roles and demands. We understand the realities of running a contact centre, as well as the practicalities…