UK Contact Centre Forum

Kerv

Experts at crafting outstanding CX using Genesys Cloud, data, digital and AI technologies and apps – CX Translate and CX Vizz reporting and dashboards tool.

Zoom

Zoom technology puts people at the center enabling meaningful connections with team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more.

CGI IT UK

CGI are a world leading IT & business consultancy firm, with over 90,000 consultants worldwide, supporting over 50,000 clients. Our contact centre advisory experts have a proven history of delivering and leading world-class contact centre operations, including within our own 5-star service centre, which has received the SDI 5-star accreditation for 11 consecutive years, the […]

Route 101

Route 101 are customer and workforce engagement specialists with over 20 years of experience in contact centre technology, processes and requirements.

ChromeOS

ChromeOS, a cloud-first OS and a leading modern contact centre platform, keeps your business on the cutting edge of technology. With ChromeOS, contact centres can provide seamless access to business-critical tools with shareable, easy-to-deploy ChromeOS devices that enable agents to provide best-in-class service to customers. It minimizes business costs by reducing deployment times, upgrade costs, […]

Contact One

ContactOne’s CCaaS (Contact Center as a Service) solution delivers all the required functionality and integration to all of your other business critical systems. Our platforms easily manage customer contacts across voice and digital channels, including social media, email, WhatsApp, and web chat.

8×8

With Experience Communications as a Service (XCaaS), 8×8 delivers a single platform for cloud-native contact centre, voice, team chat, meetings and embeddable communications. 8×8 is transforming…

IPI

With two decades of experience, IPI is well versed in the intricacies of contact centre technology, processes, roles and demands. We understand the realities of running a contact centre, as well as the practicalities…

Onecom

Onecom is the UK’s leading business telecoms and cloud communications provider empowering UK and global businesses to improve the way they operate and serve their customers through cloud…