UK Contact Centre Forum

UKCCF Executive Club Breakfast Roundtable Discussion Group, 27th September 2023, London

Executive Club, Roundtable 27th September 2023, The Fenchurch Building, London   Event sponsored by:  Spaces are limited so book your place today!  Everyone is shouting about the big trend technologies that will change the customer engagement and employee experience game in contact centres. It’s now well understood that digitalisation in contact centres has gone from […]

UKCCF Executive Club Event, 19th September 2023, Salesforce, London

UKCCF Executive Club Event 19th September 2023, London Event sponsored by:  ‘What is a Customer Experience Leader and how do we assess and challenge the role?’ Arrival refreshments and networking 9am Spaces are limited so book your place today!  Join us on the 19th September 2023 at the Salesforce office in London as we are […]

Jabra

Jabra help contact centres of all types and sizes keep customers happy, one crystal-clear call at a time

Webinar, 29th June 2023

UKCCF Webinar in partnership with Calabrio & Route 101​ ‘From Good to Great: Dojo’s Journey to Exceptional Experiences Join us for a live webcast and Q&A 29th June 2023 @ 12:30 p.m. BST Register Join us on Thursday 29th June 2023 at 12:30 as we hear from Alvin Lobo, Head of Performance Management at leading […]

greenbean

We have a 20-year track record of volume, specialist, and senior contact centre recruitment across many industries such as Financial Services, BPO, Retail, and Utilities. Our project management expertise has supported businesses throughout the UK during start-up, relocation, growth, change, and transformation.  We are more than a recruitment agency. We are a respected recruitment partner to many of the largest contact centres in […]

Exclusive UKCCF Executive Club Event, 6th June 2023, F1 Arcade, London

Exclusive UKCCF Executive Club Event 6th June 2023, F1 Arcade, London Event sponsored by:  ‘How AI and Automation is Transforming Customer and Employee Experience’  Arrival refreshments and networking 5pm Spaces are limited so book your place today!  Join UKCCF, CNNECT and Uniphore for an exclusive executive club event being held at the F1 Arcade, London. […]

CGI IT UK

CGI are a world leading IT & business consultancy firm, with over 90,000 consultants worldwide, supporting over 50,000 clients. Our contact centre advisory experts have a proven history of delivering and leading world-class contact centre operations, including within our own 5-star service centre, which has received the SDI 5-star accreditation for 11 consecutive years, the […]

HGS UK

A leader in optimising CX, HGS helps our clients become more competitive every day. We provide world-class customer care and digital innovation for contact centre operations locally and globally.  Our solutions ensure high quality conversations, in the customer channel of choice resolving contacts first time all underpinned by great people, cloud technology, digital innovation (automation, […]

10th March 2023, London

London Networking Event 10th March 2023, CGI IT UK, London   Join us for our first Networking Event in London for 2023 at the CGI IT UK Limited offices, Fenchurch Street, London.  Coffee & Networking from 9:00am Spaces are limited so book your place today!  The UKCCF would like to invite you to join us […]

2nd March 2023, Vulnerable Customer Webinar

Vulnerable Customer Webinar Join us for a live webcast and Q&A 2nd March 2023 @ 12:30 p.m. BST Register The UKCCF would like to invite you to join us for the next in our series of best practice webinars covering “Vulnerable Customers” The session will cover the following topics; How do “get on the front […]