UK Contact Centre Forum

Executive Club, London

Executive Club Roundtable Discussion Group

9th November 2022, 9am – 1pm
Hosted by Google UK


Google UK

1 – 13 St Giles High Street, 
London WC2H 8AG 
Map & directions

The UKCCF & Google UK would like to invite you to join us for our next UKCCF Exec club meeting at the Google UK offices in London on the 9th November 2022 from 9.00am – 13.00hrs.

The discussion group session will be around the following topics;

  • Increasing agent productivity and reducing the cognitive load for agents

  • Protecting business and customer information from growing threats including malware, ransomware and employee errors

  • Ensuring stress-free deployment and management for IT teams for new and distributed employees

The session will be chaired by Chris de Sousa, Director of Business Consulting at CGI. The discussion will be informal and informative with a great chance to network with your counterparts from the contact centre sector.

If you have any questions regarding this session, please contact:
Trevor Butterworth
T: 07932 669 299

Register your place