UK Contact Centre Forum

Kerv

Experts at crafting outstanding CX using Genesys Cloud, data, digital and AI technologies and apps – CX Translate and CX Vizz reporting and dashboards tool.

Route 101

Route 101 are customer and workforce engagement specialists with over 20 years of experience in contact centre technology, processes and requirements.

IPI

With two decades of experience, IPI is well versed in the intricacies of contact centre technology, processes, roles and demands. We understand the realities of running a contact centre, as well as the practicalities…