UK Contact Centre Forum

UKCCF North East Networking Event, 7th November 2025, Barclays Bank, Sunderland

UKCCF North East Networking Event hosted by: Sunderland 7th November 2025, 9am – 12:15pm Spaces are limited so book your place today!  The UKCCF would like to invite you to join us for our next North East networking session on the 7th November 2025 from 9.00am – 12.15pm. Agenda9.00am – 9.30amCoffee & Registration 9.30am – […]

Enhancing Customer Experience within Local Authorities

Enhancing Customer Experience within Local Authorities 27th March 2025, 13:30 – 16:00, London Hosted by:  The UKCCF and CGI would like to invite you to join us for at an exclusive event on Thursday, 27 March 2025, where we will be exploring strategies to enhance customer experience within Local Authorities (LAs). Delivering exceptional service to […]

Webinar Trilogy: The Great Debate: AI: Friend or Foe?

sponsored by: An idea from Marianne Withers from Atombit has been brought to life with Elaine Lee from ReynoldsBusbyLee and will see three sessions looking in-depth at AI and its impact on our industry. UKCCF are very proud to be sponsoring this trilogy.  Part 1: 6th February 2025 12:30 – 1:30pm View recording Part 2: […]

AI Executive Club – 6th February 2025, Duck and Waffle, London

UKCCF Executive Lunch:  AI in Finance sponsored by:  6th February 2025, 12:00pm GMT Hosted by: NICE at the Duck & Waffle, Bishopsgate, London Spaces are limited so book your place today!  We are delighted to extend an exclusive invitation for you to join the UKCCF and NICE, at our focused CX Roundtable Lunch: “Explore the […]