London Networking Event
23rd November 2023, London
Join us for our next Netwokring event for the London region being hosted by Baringa Partners LLP in London.
Coffee & Networking from 9:00am GMT
Spaces are limited so book your place today!
The UKCCF would like to invite you to join us for our next London networking session on the 23rd November 2023 at the Baringa Partners LLP offices in Buckingham Gate, London. We have lined up four presenters who will deliver though leadership content on the following topics
09:00 – 09:30 – Coffee & Registration
09:30 – 09:45 – Trevor Butterworth, CEO/Founder UKCCF Ltd
Welcome and UKCCF update
Find out what is in store for UKCCF in 2023.
09:45 – 10:15 – Luke Porter, DigiDesk
Why Contact Centres should embrace WhatsApp as a Contact Channel
WhatsApp has over 2 billion users worldwide. It is a trusted messaging platform, which presents a great opportunity to engage with your customers in the channel of their choice. But, there are some unique challenges with WhatsApp, which contact centres need to overcome
10:15 – 10:45 – Joel Berwitz, Cnnect Group
Getting AI-ready for Customer Experience
Understand how to get AI-ready and work with internal stakeholders to establish user cases for transformative customer experiences
10:45 – 11:15 – Coffee Break & Networking
11:15 – 11:45 – Rob Dermott, CCA Recruitment
11:45 – 12:15 – Carrie Hegan Baringa Partners LLP
12:15 – Meeting closes
We do hope that you can join us for this session, if you have any questions regarding this session, please contact:
T: 07932 669 299