UK Contact Centre Forum

Free Webinar: Contact Centre Cyber Security

Join us for a live webcast and Q&A

26th February 2025 – 12:30 – 13:30

UKCCF would like to invite you to join us for our first “Contact Centre Cyber Security” webinar on Wednesday 26th February 2025 from 12.30 – 13.30

Our panelists are
– Andy Bates (Chair), Technical Director, Sapphire
– James Morley, Chief Technology Officer, British Transport Police
– Ben Sweet, Cyber Defence Centre, Direct Line Insurance

The panelists will be covering the following topics;
– Brand impersonation and how to prevent it
– Cyber challenges with channel shift
– Moves in the industry to improve cyber and fraud reporting
– Police and government response to help the industry
– Ransomware , tips and tricks when an organisation is compromised

If you are unable to make the live session, you can still register your details to automatically be sent the replay details. 

If you have any further questions regarding this event, please contact Trevor Butterworth, E: trevor@uk-ccf.co.uk or call 07932 669 299. 

Meet our Speakers

Andy Bates

Technical Director

Sapphire

James Morley

Chief Technology Officer

British Transport Police

Ben Sweet

Cyber Defence Centre

Direct Line Insurance