UK Contact Centre Forum

Route 101

Route 101 are customer and workforce engagement specialists with over 20 years of experience in contact centre technology, processes and requirements.

ChromeOS

ChromeOS, a cloud-first OS and a leading modern contact centre platform, keeps your business on the cutting edge of technology. With ChromeOS, contact centres can provide seamless access to business-critical tools with shareable, easy-to-deploy ChromeOS devices that enable agents to provide best-in-class service to customers. It minimizes business costs by reducing deployment times, upgrade costs, […]

8×8

With Experience Communications as a Service (XCaaS), 8×8 delivers a single platform for cloud-native contact centre, voice, team chat, meetings and embeddable communications. 8×8 is transforming…

IPI

With two decades of experience, IPI is well versed in the intricacies of contact centre technology, processes, roles and demands. We understand the realities of running a contact centre, as well as the practicalities…