UK Contact Centre Forum

Contact One

ContactOne’s CCaaS (Contact Center as a Service) solution delivers all the required functionality and integration to all of your other business critical systems. Our platforms easily manage customer contacts across voice and digital channels, including social media, email, WhatsApp, and web chat.

IPI

With two decades of experience, IPI is well versed in the intricacies of contact centre technology, processes, roles and demands. We understand the realities of running a contact centre, as well as the practicalities…