UK Contact Centre Forum

Build your own AI-powered bot in Genesys Cloud, 22nd May 2024, London

  Date: Wed 22nd May 2024 Time: 09:30 – 12:30 Event type: In-person Venue: Institute of Education, UCL’s Faculty of Education and Society, London Register Here Build a Genesys Bot Workshop Join us at customer site UCL for a morning of hands on AI bot building! Aimed at business leaders, this event will demonstrate how […]

Webinar: Local Government CX Roundtable: Transforming your Digital Citizen Experience with AI, 27th June 2024

DATEThu 27th June 2024 TIME11:00 – 12:00 EVENT TYPEWebinar LOCATIONMicrosoft Teams AI and Digital channels are playing an instrumental role in enhancing citizen engagement in local government. By leveraging AI-powered chatbots and the use of self-service, local governments can provide citizens with round-the-clock access to information, as well as answer common queries and drive a […]

Roundtable Discussion Group, 24th April 2024, London

Roundtable Discussion Group Demystify how AI actually works! 24th April 2024, London Spaces are limited so book your place today!  UKCCF would like to invite you to our next Round Table Discussion Group.  09:30 – 10:00 – Coffee & Registration 10:00 – 12:00 – Round Table Discussion Group Demystify how AI actually works!  Have you […]

Roundtable Discussion Group, 18th April 2024, Birmingham

Roundtable Discussion Group How to Scope Your AI Pilot 18th April 2024, Birminghamp UKCCF would like to invite you to our next Round Table Discussion Group.  ‘How to Scope your AI Pilot’  Spaces are limited so book your place today!  Agenda 09:30 – 10:00 – Coffee & Registration 10:00 – 12:00 – Round Table Discussion […]

2024 Dates will be announced Shortly

Check back soon for information on our planned events for 2024. If you would like any further information or assistance, please contact Trevor Butterworth on 07932 669 299 or email: trevor@uk-ccf.co.uk.