UKCCF & Mitel Roundtable Discussion Group
19th November 2025, Park Regis Hotel, Birminghamndon
The roundtable discussion will explore how organisations can better measure and create value in customer and internal service interactions in the Digital Age. Moving beyond traditional CX metrics to outcome-driven strategies that balance automation and AI with the Human Experience (HX).
Objectives:
- Position Mitel as a thought leader in CX strategy and measurement.
- Strengthen relationships with key customers and prospects.
- Facilitate peer-led discussion and networking around critical CX challenges and opportunities.
- Showcase Mitel’s perspective on AI, automation, and HX
Agenda
9:00 – Registration, tea, coffee & pastries
9:30 – Trevor Butterworth UKCCF – Welcome & Introductions
9:40 – Paul Hughes – Mitel topic based around the theme
10:10 – Customer topic
10:40 – Coffee break
11:00 – Katie Stabler Consultant topic
11:30 – Panel for all
12:00 – Lunch & networking
12:30 – Close
Venue
Park Regis Hotel
160 Broad Street
Five Ways
Birmingham
B15 1DT
If you would like any further information about this event, please contact Trevor Butterworth on 07932 669 299 or email: trevor@uk-ccf.co.uk.
Registration
To register to attend this event, please complete the information below.