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WHISTL

Whistl provides tailored solutions for your business needs. Whether you require a dedicated team for all enquiries, your office has reached capacity, or you need help managing peak periods, outsourcing your customer service support to Whistl, could be the solution to your challenges.

Benefits of Whistl Contact Centre Support

  • Reporting: we provide bespoke reporting for our clients, detailing the type of contacts received down to individual contact drivers.
  • First Contact Resolution: reduce the number of customer contacts you receive by focusing on first contact resolution.
  • Scalable: we can scale your team up or down to suit your needs.
  • Agent Tenure: with an average tenure of 9 years in our multi-client team, our agents are passionate about customer service.
  • Multi-Channel Support: whether you need to outsource all contact routes or just your calls, Whistl can create a seamless customer view and experience with our omni-channel solutions.

Whistl provides contact centre you can count on

With a customer first culture, we provide outstanding customer experiences and create value for your business by minimising missed contacts and maximising conversations.

With multi-site UK based locations, our 500 dedicated customer support team are available 7 days a week and respond to over 1.8 million customer contacts per-year.

Company Name:       Whistl

Website URL:            www.whistl.co.uk/contact-centre

Email Address:         newsales@whistl.co.uk

LinkedIn URL:           https://www.linkedin.com/company/whistl

Address:  Meridian House, Fieldhouse Lane, Marlow, Buckinghamshire SL7 1TB

 

Case Studies

TOCA Social
https://www.whistl.co.uk/case-studies/whistl-help-toca-social-build-smooth-guest-contact-experience
Popsa
https://www.whistl.co.uk/case-studies/handling-popsas-inbound-customer-emails-multiple-languages
Maria Mallaband
https://www.whistl.co.uk/case-studies/providing-flexible-service-maria-mallaband-care-group
Nobel Collection
https://www.whistl.co.uk/case-studies/fulfilment-contact-centre-services-noble-collection
Micro Scooter
https://www.whistl.co.uk/case-studies/giving-micro-scooter-ability-scale-their-customer-service-capacity

White papers/research:

eCommerce Returns
https://www.whistl.co.uk/research/ecommerce-returns
Rise of Subscription Boxes
https://www.whistl.co.uk/research/rise-subscription-boxes
The Importance of Contact Centres
https://www.whistl.co.uk/research/understand-importance-contact-centres
What do customers want from a Contact Centre?
https://www.whistl.co.uk/research/contact-centre-guide