2018 awards logo


2nd November 2018
Ricoh Arena, Coventry

Announcing the launch of the UKCCF Awards 2018

We are combining our regional awards together to bring you a bigger and better awards programme.

Nominations are now open, a full list of the categories are below. To request nomination forms, complete a short form and all documents will be sent to you in PDF format. If you have any questions, please contact Michael Gray – michael@uk-ccf.co.uk.

Individual Awards

Agent of the Year
Team Leader of the Year
Manager of the Year
Head of Customer Service / Director of the Year
Industry Newcomer of the Year
Support Person of the Year

Team Awards

Complaints Management Team of the Year
Digital Customer Service Team of the Year
Recruitment Team of the Year
Social Customer Service Team of the Year
Support Team of the Year

Company Awards

HomeAgent Operation of the Year
Employee Engagement Strategy of the Year
Improvement Strategy of the Year
Outsourcing Partnership of the Year
Public Sector Contact Centre of the Year
Small Contact Centre of the Year
Large Contact Centre of the Year