LSECCA 2017 Award Categories
The 2017 London and South East Contact Centre Awards (LSECCA 2017) recognises individual, team and company best practice amongst the two regions’ 2500+ contact centres – rewarding innovation, team-working, employee engagement, the delivery of superb Customer Experience and much, much more.
Our 19 Award categories for 2017 are:
Agent of the Year
Team Leader of the Year
Manager of the Year
Director of the Year
Industry Newcomer of the Year
Support Person of the Year
Support Team of the Year
Complaints Management Team of the Year
Recruitment Team of the Year
Digital Customer Services Team of the Year (Social Media, Web Chat etc)
HomeAgent Operation of the Year
Best Customer Experience
Outsourcing Partnership of the Year
Best Use of Technology
Employee Engagement Strategy of the Year
Improvement Strategy of the Year
Public Sector Contact Centre of the Year
Small Contact Centre of the Year (Under 100 seats)
Large Contact Centre of the Year (Over 100 seats)
To enter the LSECCA 2017 is FREE for UKCCF members. Non-Members are charged £20 + VAT PER CATEGORY.
Nominations close on 21st April 2017.
Winners will be announced at a gala dinner on Friday 23rd June 2017.
For further information about the Awards, or for details of sponsorship opportunities, please contact Michael Gray on T: +44 (0)20 8224 2315 or E: firstname.lastname@example.org